About Us

Synacor enables our customers to better engage with their consumers.

Founded in 1998, Synacor is the trusted technology development, multiplatform services and revenue partner for video, internet and communications providers, device manufacturers, and enterprises. We deliver modern and multiscreen experiences to their consumers that require scale, actionable data and sophisticated implementation.
Synacor is known for email and collaboration platforms, and cloud-based identity management. Our mission is to enable our customers to better engage with their consumers. We serve video, internet, and communications providers, device manufacturers, governments, and enterprises. They use our technology platforms and services to scale their businesses and extend their consumer relationships.
We are headquartered in Buffalo, with offices in London, Pune, Singapore, and Tokyo.


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CloudId Logo

Powering millions of daily logins for TV, OTT and streaming content providers.

Highly scalable and secure, Cloud ID gives your subscribers a frictionless login experience to access their content, services and manage their unified identity

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100s of Millions Trust Zimbra
Zimbra Email & Collaboration Tools

Best business email, best productivity tools for micro, small, medium & enterprise in-office and remote work teams

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Meet Our Leadership Team

Our leadership team includes accomplished entrepreneurial leaders, industry veterans and experts in software development, digital advertising, broadband, multiscreen and mobile technology.
Jeff Bak, Synacor

Jeff Bak, Senior Vice President
Cloud ID™ Product & Engineering, Synacor

Jeff oversees Cloud ID product and engineering. He is a product management and business development leader with 30 years of proven experience incubating and growing advanced voice, data, mobility, Internet and SaaS services in both startups and large multinationals that compete in global enterprise and wholesale markets. Most recently, Jeff led the Enterprise Digital Engagement product group at Syniverse, driving the development and installation of their business messaging and CPaaS strategy. He’s held senior leadership positions at Tata Communications, Teleglobe, ITXC and AT&T. Jeff has an MBA from The Wharton School and a Master’s in Electrical Engineering from Cornell University. He lives on the Jersey shore with his wife and two children.

Dana Golden, Synacor

Dana Golden, Senior Vice President
Cloud ID™ Sales and Marketing, Synacor

Dana, a Sales leader for over 25+ years, has major media marketing experience with highly respected brands including ESPN, Disney, ABC, NFL, MLB, HBO, and more. Her expertise in OTT and video streaming led her to Synacor in 2017. She focuses on Cloud ID, CIAM, digital media, content acquisition/licensing, OTT platforms and consultative selling with senior level executives. A lifetime Buffalo Bills fan, Dana resides in Buffalo, New York with her husband and three children.

Eric Kisiel, Synacor

Eric Kisiel, Senior Vice President
Zimbra® Product & Engineering, Synacor

Eric is a twenty year technology veteran with a consistent track record of successful and transformational deliveries with multiple organizations. He was most recently VP Enterprise Architecture & Systems at Wide Open West, and has held a number of leadership and direct contributor roles across Advanced R&D, Engineering, Product Management, Technical Operations, and Customer Operations disciplines. Having grown up in operations, Eric is passionate about developing technology that "enables efficient business growth, smooth daily operations, and amazing end user experiences."

Ian Mitchell, Synacor

Ian Mitchell, Vice President
Technical Operations and Support, Synacor

For over 10 years, Ian has managed Synacor's global infrastructure, architecture, technical operations and customer support teams. He is a dynamic, committed and innovative leader with real complex problem-solving experience inside technically challenging and global, diverse environments. His specialties include advanced team-building, crisis management, project management, analytics/modeling, communication and leadership skills. Prior to Synacor, Ian led technical teams across multiple disciplines for organizations ranging in size from technology start-ups to larger manufacturing and financial companies.

Tomas R Chadwick, Synacor

Tomas R. Chadwick, Managing Director
Centre Lane Partners; Synacor Interim Chief Financial Officer

Tomas, a respected CFO for over 15 years having worked at GE, UnitedHealth Group and Digitech, has special expertise in finance and risk, strong knowledge and implementation of process improvement, proven leadership experience in various industries and cultures, and excellent analytical skills. For over a decade, he was a volunteer fireman, and he's been on more than 1,100 calls.

Jody Sirianni, Synacor

Jody Sirianni, Vice President
Global Human Resources, Synacor

Jody oversees Global Human Resources, Corporate IT, Information Security, and Facilities & Leasing for Synacor. After 25-years in HR specializing in career development, HR consulting, project management, compensation & benefits, HRIS systems, mergers & acquisitions, team-building, and recruiting, Jody's known for anticipating and averting problems that can arise in the workplace. Her career includes leadership HR positions at a broad spectrum of companies, including colleges, banks, healthcare, and tech.

Marcus Teo, Synacor

Marcus Teo, Senior Vice President
Zimbra® Sales and Marketing, Synacor

Marcus has been leading Zimbra Sales since 2015 with boundless energy and unparalleled commitment to Partners and Customers. His previous experience includes tenures at VMware, IBM and EMC. Marcus' leadership and team-building approach includes regular introspection, asking his team the "Why?" behind their motivations and actions. Their answers have produced a world-class Sales Team. His customers and partners appreciate his excellent interpersonal skills and his ability to engage effectively with both business and technical audiences.

Marc Zionts, Synacor

Marc Zionts, Chief Executive Officer, Synacor

Marc is the Chief Executive Officer of Synacor. He has a distinguished career running technology companies both in the U.S. and worldwide. Most recently, he served as Executive Chairman of Precision Nutrition and previously served as CEO of Automated Insights, Numerex (sold to Sierra Wireless), Aicent (sold to Syniverse), Ortiva Wireless (sold to Allot), Dialogic, and Westell Technologies. “I‘ve been in communications, enterprise software solutions, and messaging solutions for decades." A devoted father and husband, competitive athlete, environmental justice fighter, and collaborative leader, Marc’s worldview is shaped by what can be achieved when teams come together in pursuit of shared goals and accomplishments.